Communication and Conflict in the Modern Workplace
Communication is an inevitable aspect of human interactions and the basis of all interpersonal relationships. Communication is purposive because every time we talk, write, listen and even stay silent, we are engaging in a communication process that somehow impacts us and others. Communication can be either verbal and nonverbal. The use of language spoken or written refers to the “what”, while the “how” refers to the nonverbal communication that defines the boundaries and ou